Tour Cancellation

Cancellation policy

  • Loophead walking tours reserves the right to restrict the number of participants to ensure the highest standard of the tour experience
  • In the unlikely event of a tour being cancelled on our side, loophead walking tours will offer an alternative tour date or a full refund.
  • If you wish to cancel the tour, we recommend you should look at rescheduling which is a free option. "at the operator's discretion".
  • If rescheduling is not an option, here are our terms.
  • 15 days before the tour 80% refund, ( 20% needed for admin )
  • 14 - 8 days before the start of the tour = 50% refund
  • Less than 8 days unfortunately there is no refund
  • All cancellations can be discussed via phone call or email and hopefully resolved
  • Exceptions are always made for cancellations due to a “force majeure” event such as weather or health issues and a full refund will be issued at the discretion of the operator .
  • If for any reason you might not be satisfied with the experience we would appreciate your feedback via email .
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